There are a lot of different people in charge.

Today, we're talking about Porsche dealership sales reps. A while ago, an Instagram follower of mineI bought a Porsche the other day, and I'm wondering if you could refer me to Mina's dealership rep because I have some questions about how the rep handled my Porsche."He was contacted by the company.

Also, I recently received an e-mail from a blog reader who wrote, "Reading your blog, Mina, you mentioned that your dealer representative contacted you when a production quota was set after delivery of the car, or that you were on a boat and headed from Germany to Japan.Our family representative never contacted us about it until we took delivery of the car, and did not explain much about it at the time of purchase.It said.

I have only known one Porsche dealer salesman, Mr. H, who was in charge of our house, so I was wondering if all salesmen are like him, but I guess salesmen are human beings and their personalities may not suit each other... It seems that there are many different types of salesmen.

Mr. H in charge of our house

The first time I met Mr. H, the person in charge, was after my husband purchased a 981 Boxster GTS. It was the first time I visited the dealership to "go for a test drive of a Panamera.(I never went to the dealership when I purchased my Boxster)My first impression of Mr. H at that time was that he was a quiet and calm person.

Until then, I had only had the image of a "car salesman = gung-ho gymnast," but Mr. H gave me the exact opposite impression. Also, about her husband's BoxsterI think you should definitely not let go of your Boxster GTS!"I even asked my husband, "Mr. H doesn't want to sell the car, does he?(Sorry Mr. H., explosion)

But my husband seemed to trust Mrs. H. from the beginning.

Mr. H doesn't come across as gutsy, but he likes cars, so that's good. There are a lot of car salesmen who don't like cars, but Mr. H knows cars very well and is easy to talk to.

He said.

What is expected of salespeople

I used to be a salesman who joined the company as a new graduate, so I think, as a salesman on the fringe of sales, that'Are the salespeople in love with their product?'is very important.

People who feel that "I sell because I get paid and it's my job" can sell to a certain extent, but that alone will not get them to the point where they win the hearts and minds of their customers.

The customer is "theWhat are your thoughts about buying the product?" "What concerns do you have about the product?" "How relieved would you feel if you just had one contact with us and your concerns were put to rest?It is important to be able to imagine the details and respond with sincerity to seemingly trivial matters.

To do so, we need toI'm in love with my product, and I want to bring that product to my customers in the best possible condition."I think it is necessary to have the sincerity to do so.

Although the policy and management structure of each dealership may have a large impact, it is also important whether a sales person loves cars or is in love with his/her company's cars.

H's many concerns

In this respect, Mr. H, who is in charge of our house, is sincere.(It could be that "my husband is a considerable car enthusiast client.")

interpoint (interword separation)With Porsche cars, it's not about the equipment or fuel economy, it's about the test drive!"and let me test drive it without hesitation before explaining it to me.
From order to deliveryThe production quota has been set for the month of Fat! We just boarded the ship. Delivery will probably be in the month of fat. "It's at the dealer. I'll send you a picture.and contacted me at key points.
He also told us at the time of delivery, "When adjusting the air pressure, be sure to look at the value of the vehicle, not the value of the meter on the air pump".
He told us, "The test car had air suspension, but the actual car has spring suspension, so there may be a difference in ride quality....

I had taken it for granted that they would provide me with such information, but after listening to the various people in charge of the project, I realize how much I appreciate it.

However, Mr. H is also a salesman, so one day he suddenly got a phone call."How would you like to replace your Golf with a Macan, etc.!"suggested, or about three months after I bought my new Panamera.Um...you just bought me a Panamera the other day...how would you like to buy another Panamera (laughs)?"(laughs).

But I was in sales too, so I know I have to make those calls, and that's not a particular problem.

What is important, as I have mentioned many times, is sincerity and sincerity. Especially in the case of car salesmen, I think it is their love for cars and their love for their products.

So, if you live in the Keihanshin area and are considering purchasing a Porsche, please do not hesitate to message me so that I can introduce you to Mr. H, our dealer representative (laughs).