."If you ask over there, 100% will fix any cracks in the headlights.There is a store in Toyokawa City, Aichi Prefecture, where customers can talk to each other.

Cargo Shigoshi, a store specializing in headlight repair.

An average of 25 headlights arrive every month from customers who are refused to be fixed by the dealer.

Headlight cracks are innumerable small cracks like a spider web.

Since this crack does not feel uneven or caught when touched from the outside, it is generally "It's a crack inside the headlightIs recognized.

Therefore, even if you bring it to the dealer, "I can't fix it. There is no choice but to replace it with a new oneIs said.

Even if you replace it with a new one, in the case of Porsche, the price of the headlights in total exceeds 300,000 yen. Because it is too expensive, "Is there any way to fix it?The number of inquiries from Porsi owners who arrived at Cargo Shigoshi by searching online has been increasing recently.

Cargo Shigoshi was founded as a coating company, and this year marks the 12th year. And about five years ago, as a headlight repair specialty store, I made a big turn.

."100% will fix any cracks in the headlightsWe talked to Mitsuse, the owner of the restaurant, who has a great deal of trust from customers.

Cargo Shigoshi, a store specializing in headlight repair

Mitsuse"We ask nearby customers to bring their cars directly to the store for work, but most of them work.Have the headlights mailed to you, repair them at the store, and then return them.I'm taking the method.

The number of headlight repairs that I have worked on so far is "600 cases』It is about. Any headlight can be used regardless of the manufacturer or model.

Five years ago, when I started as a head repair specialty store,This can't be fixedThere was also an honest headlight. At that time, I was full of feelings of regret for the customers and regrets for myself.

Since then, as a result of daily research and ingenuity and improvement, I am now confident that I can fix the 100% no matter what manufacturer or crack headlight comes in. "

About the cause of cracks in the headlights and repair techniques

Mr. Mise repairs cracks in the headlights on a daily basis. I asked him what caused the cracks in the first place.

Mitsuse"Domestic cars and European cars like Porsche have different causes of cracks.

The headlights of domestic cars areDeterioration and cracking due to continuous exposure to ultraviolet raysOften. for that reason,"Cars parked in outdoor parking lots are prone to cracks"It is said that.

On the other hand, in the case of European cars, "Due to changes in temperature in spring, summer, autumn and winter,The air pressure inside the headlights changes and the material shrinks, but the hard coat that covers the headlights is too hard to stretch or shrink.This causes cracks. ”Most of the causes.

For example ... If you inflate a balloon with a hard resin coating on the surface, the balloon covered with the hard resin will have nowhere to go and will crack. That's the image.

Hard coats for European cars like Porsche are very thick and hard coated.

Before"I want to know how hard it isI rubbed the headlight I bought for practice with a scrubbing brush, but it didn't hurt at all.

If the hard coat is softer, I think that it can cope with the shrinkage of the headlights due to changes in temperature, but "Since Japan has four seasons, ask the manufacturer to use only the hard coat of Japanese specification headlights. You can't have them change it ... "

In other words, in the case of a European car like Porsche, even if it is parked in an indoor parking lot while avoiding ultraviolet rays, the material of the headlight shrinks due to seasonal temperature changes, causing cracks.
Mise says that cracks can occur not only in older cars, but also in newer cars.

Mitsuse"Recently with Porsche, the number of requests for headlight repair of the predecessor Boxster and Macan has increased. The owner said,"The car body is very beautiful, but only the headlights have become flutteringI often hear the voice.

If the parking lot is equipped with an air conditioner and a dehumidifier and the temperature and humidity can be kept the same throughout the year, there may be no problem, but in reality it is quite difficult. "

However, since this crack does not feel uneven even if you touch it from the outside, it is generally said that it is a crack formed inside the headlight, but how do you handle the crack? Will it be repaired?

Mitsuse"From the customer,"Is it really possible to fix the cracks inside the headlights that even the dealer refused?], I often get questions.

To tell the truth, the exact place where there is a crack is "Inside the hard coat and outside the headlights』Is.

In other words, the theory is that if you first polish the outer hard coat, reach the cracks, and then polish the cracks cleanly, you can return the headlights to their original clean state.

However, it is not easy to repair the headlights neatly while keeping the shape of the headlights, and I think it is necessary to hold down three points.

The first is "Familiarize yourself with the shape and structure of the headlights"matter.

Naturally, the shape of the headlights will differ depending on the manufacturer, model, and model.

For example Porsche. Porsche headlights have a very nice roundness,The shape and design are different between "911 and Boxster", and even within the same 911, "991 and 992" are different.

If you do not understand the shape of these headlights and polish them easily, the beautiful roundness of the headlights will be distorted or the gloss will not be restored.

We have repaired headlights from all kinds of manufacturers and models, and now we are familiar with the shape and characteristics of headlights, which I think is a very important point in headlight repair.

And the second is "Adjusting the eyes of the file to be polishedThe "The".

Porsche's hard coat is so hard that it won't stand on a regular grinding machine. Therefore, we use a special polishing machine.

At first, I use a rough file to scrape off the hard coat and the polycarbonate material, but gradually the headlights turn white like this.

Also, due to the structure of Porsche headlights, once cracked, the cracks penetrate deeper than any other manufacturer, making it look like a spider web.

Therefore, I polish the file while finely adjusting it according to the depth of the crack, but of course, if I sharpen it too much, it will be irreversible, so I will carefully adjust the file's eyes and proceed with the work. I need to go.

The 3rd one,"Carefully polish over time"about it.

Instead of polishing all at once, imagine the original beautiful state and repeat the work carefully and carefully.

I often keep polishing for an hour or two in a concentrated state,It takes 5 to 6 hours to apply the protection film and complete it after repair.So honestly, I'm pretty tired (laughs)

Nonetheless, I work with all my heart every day, imagining how customers will be pleased to see the headlights that have disappeared and have been reborn as if they were new.

Usually, after sending the headlights3 days to repair and return, about 1 week during busy seasonI'm getting your time. "

Removal of cracks in the headlights requires appropriate technical skills to restore the original condition. Mr. Mise says that he not only cleans the headlights as if they were new, but also considers the durability after that.

Mitsuse"When you bring in the headlights of a luxury car like Porsche, we often get questions like this.

'TheIs there any problem with the durability of the headlights after repair by scraping all the genuine Porsche hard coats?'-' (used in place of '-')

And.

I understand how uneasy our customers are. It's no wonder that the cool headlights of your precious car may be easily scratched by repairing cracks.

However, from the conclusion,By removing cracks, the durability of the headlights will not be reduced.

There are two reasons. first"The headlights are not so soft that the durability will be lost even if they are slightly scraped."about it.

Actually, a long time ago, I wondered how much the headlights should be sharpened to make holes, so I tried it, but even if I tried hard to polish it, the blade did not stand at all, my heart broke and I gave up. (Laughs)

Crack cracks are at most 0.5 mm deepIt's aboutThe thickness of a general headlight lens is about 5 mmThere is a lot.

Even if you try to sharpen or make holes in the headlight, the blade will not stand at all, and in normal work, it will be carefully polished to remove only cracks, so the durability of the headlight after that Will not be affected.

The second reason is "By removing cracks and repairing cleanly, then applying a protection film,Higher performance and more durable headlights than when genuine new』From.

The headlight protection film is very high performance,

・ Fluorinated, super water repellent and stain resistant
・ Does not penetrate even if a stepping stone hits at a speed of 200km / h (headlight lens is intact)
・ Self-healing function that disappears when heat is applied if it is a car wash scratch

It has the function of, and has higher performance than the genuine hard coat.

The film thickness is also 150 microns, and in most cases it is thick enough to replenish the polished portion. Therefore, I hope you can rest assured about the durability of the headlights after polishing. "

The shape and characteristics are different, and restoration requires skill and labor. Also, considering the time when it couldn't be fixed well, it's no wonder that many shops refuse to repair cracks. How does Mr. Mise think about the risks around that?

Mitsuse"Now,"Any headlight can be fixedBut when I started doing it, I was very scared.

In addition to high technology, it requires time and effort, so the dealer said, "Considering the risk and effort, it is better to have it replaced with a new one.I could understand well that I made the decision.

Actually, from the dealer before, "When I polished the headlights to repair the cracks, the surface turned white. I can't do it anymore, can you fix it?I received an inquiry, and I actually repaired it.

of course"100%, AbsoluteI think it is impossible to say, but I think that it is a job that can be done because I am confident that I can fix whatever headlights are sent with a probability as close to 100% as possible. "

Background of turning to a headlight repair specialty store

Why did you decide to start a headlight repair shop in the first place? I asked Mr. Mise why.

Mitsuse"From the beginning, I wasn't thinking of opening a headlight repair shop.
After opening the shop, "Where is your store the best in Japan?As a result of repeated thoughts, we arrived at a headlight repair specialty store.

I would say it in front of car lovers ... I wasn't originally "I love cars". However"In the future, I want to do a job where I can wear coveralls (work clothes)I was thinking.

Because, I couldn't imagine myself wearing a suit and working (laughs).

After graduating from high school, I entered a maintenance vocational school, where as I studied about cars,Cars are deep and interesting"I came to think so.

It was around that time that I became interested in cars.

After getting a mechanic license at a vocational school, he got a job at a major road service company. And one day, five years after joining the company, I had a fateful encounter.

When I was asked to do the coating work at the coating shop where I was contacted when the battery was dead, I said, "What an interesting job! I also want to do this job!I came suddenly.

After that, I went to a store in Tokyo to learn techniques and opened a car coating store. "

Mr. Mise, who opened the long-sought coating shop, never managed a smooth sail. Previous coating specialty stores were able to secure some work by outsourcing coatings from dealers. Gradually, dealers began to produce coating services in-house, and the shops stopped working. Mise's shop was no exception.

Mitsuse"I couldn't just silently watch the coating work disappear.

Therefore"What are the technologies and services that make your store the best?""What is a service that can serve not only nearby customers but also customers nationwide?After thinking through the idea, about 5 years ago, "Let's specialize in headlightsI decided.

However, at that time, I had no knowledge about repairing headlights, soGo to the headlight manufacturer, the structure of the headlight, how to remove yellowing, etc.I studied from the beginning.

And in the process of studying,Headlight cracks can be fixedI knew that.

It was a scale from my eyes.

It was an area that other shops didn't want to do, butThis is the only way my store can win. Even if it's technically difficult and other stores don't want to do it, I'll be number one in headlight repair!I decided.

In order to improve his technical skills while keeping costs down as much as possible, Mise bought a cracked headlight from Yahoo! Auctions. At the end of work, I polished it night after night to make it beautiful, and then repeatedly exhibited it at Yahoo Auction, gradually improving my technical capabilities.
Then, he made a new start as a headlight repair specialty store, with the idea that he would receive all headlight repairs that were refused by other stores.

We want our customers to enjoy their car life even more

Currently, Cargo Shigoshi uses LINE to respond to customer inquiries. The reason for using LINE instead of e-mail is because Mr. Mise wants to allow customers to easily communicate with each other and leave the headlight repair to them after being relieved and convinced.

Mitsuse"From the customer,"It's easier than email, so it's helpful to be able to communicate on LINE] Is often said.

On LINE, you can send a photo showing the state of the crack, answer a question, send a photo of the same model after repair, etc.It's safe to leave it hereI am conscious of it so that you can be convinced.

When I asked Mr. Mise, who works on headlight repair with all his heart, about the rewardingness of this work, he got the following answer.

Mise: "I thought I couldn't fix it anymore, and I had to pay a lot of money to replace it with a new headlight.Thank you for fixing it so beautifully!It is my greatest pleasure to receive the words.

I'm working while imagining that if the cracked headlights come back as good as new, the customers will be surprised and pleased ... but I actually get the voice of such customers' joy. That is the most rewarding thing. "

Finally, I asked Mr. Mise, who has specialized in headlight repair, about his future prospects and thoughts.

Mitsuse"'Headlight cracks can be repairedI want more car owners to know that. Because the dealer refused, "I can't do it anymoreThere are really many people who have given up.

I think that you can replace it for free if it is within the warranty period, but if the warranty period expires, Porsche has no choice but to spend 300,000 yen or more on the left and right.

Of course, I think there are owners who "pay the price and replace it with a new one", but "If possible, can we keep the cost cheaper and make it as good as new?I think there are many owners who think.

To such people, "Headlight cracks can be fixedI want to let you know.

Therefore, we are currently putting a lot of effort into our homepage, and we are devising and operating it so that it can be found by troubled car owners nationwide.

Cargo Shigoshi headlightsThe construction fee for crack removal is about 40,000 yen.It is a little higher than the market price in the industry. However, we are proud that we have the technical capabilities to satisfy our customers.

Rather than polishing it a little to temporarily clean the cracksUnderstand the characteristics of the headlight material and perform appropriate surface treatmentAs a result, it is possible to have yearly durability without applying a protective agent such as a coating.

It would be great if you could feel the value, including those points.

Mitsuse"I'm sure that every time I see the headlights of my car parked in the parking lot, I feel disappointed, and I think there are people all over the country who want to go for a drive but want to stop.

It's a waste to buy a car that you like and buy.

But when the headlights are clean and my car is back in its original condition,I want to go out for a drive more than now, and the car life after that will be even more enjoyableShould be.

I will continue to improve my skills so that owners all over the country can help them have a fun car life. "

Mr. Mise who has repaired many headlights. His challenge, which boasts high technology and has provided satisfaction and excitement to customers, is still in its infancy.

■ Click here for the website of the head repair specialty store "Cargo Shigoshi"
https://headlight-kibami.com/