What is at the root of Porsche's "Continuously Exceeding Customer Expectations"?

Porsche New Panamera Turbo
Porsche News

Porsche continues to exceed customer expectations.

Porsche's greatness is many things, but one of them is...Continue to exceed customer expectations."I think this is one of the items that can be mentioned. I realized this when I test drove the new Panamera. The 970 Panamera Edition that my family currently owns is a great car, nothing to complain about, and I wrote about it in my blog before.

The imposing appearance in the parking lot, the dignity of a king, the acceleration at a high-speed merge, the sound of the engine, the sense of oneness between man and horse, the gas pedal and brake that respond to the driver's wishes, the ground contact, the stability, the massive sturdiness, and yet the weight is not a stressful factor in driving. The atmosphere is so wonderful that you feel as if you have become a better person just by riding in it....
It's a great car that far surpasses the fact that it doesn't turn in small circles, can't be parked in a normal parking lot, doesn't get good gas mileage, or can't get through narrow streets.

And.

More than a year after delivery, I am still impressed every time I drive the Panamera Edition.

At the new Panamera test drive

Last year, the new Panamera was finally launched in Germany, and around February of this year, test drives began in Japan. I was immediately informed by the dealer representative, Mr. H.I can test drive a Panamera 4S, what would you like to do?"He contacted me and said.Sure, I'll go!"I answered "yes," and the couple went for a test drive later that day.

But inwardly, I was thinking: "I'm not sure what I'm supposed to do.

The current Panamera will never be surpassed."

And.911 is jealous."I thought that was an exaggeration, and I even felt that I did not want to be disappointed if my expectations were too high and it was not as good as I had hoped.

By the way.

We went to the dealership, got into the new Panamera, and after only "two seconds" of stepping on the gas pedal, my wife and I thought the same thing.

What a terrible thing you've done! Mr. Porsche (((P.P.P.S.)))

The smoothness of the car when starting off is unmatched by the current model. There is a smoothness without weight, and I immediately noticed the difference when I stepped on the accelerator pedal just one millimeter. When the accelerator pedal is pressed down hard, a high-pitched acceleration sound can be heard pleasantly from behind. Even on highways and curves, the sporty feel of driving is still there. The handling felt so precise that there was not even a 0.1-millimeter deviation, let alone a 1-millimeter deviation.

It was as if they had "enlarged the 911 as it was". A Porsche official said.The Panamera was not developed as an extension of the current Panamera, but rather as a complete rebuild from the ground up."The explanation that this was the case made perfect sense.

Courage changes everything.

The current Porsche Japan website says this about the Panamera

The new Panamera
Courage changes everything.

"Embrace ambition and turn ideals into reality. Not only to follow single-mindedly the path we have set out on, but to constantly challenge ourselves to change our approach in every conceivable way. By different means than others. The key to all of this is courage.
Break with all common sense. We stand with an unchanging will. We will create a future that has yet to be seen.
We must have the courage to create a new world. Only by achieving this will Porsche remain Porsche.

The new Panamera.A new generation that changes everything."

Wow, moving, makes me cry...(T_T) I can't tell you how many times I've read this sentence over and over again.(If you want, I can already recite it.)

To the Porsche PR person who came up with this sentence.I'm so impressed!"And I just want to get on the bullet train and go see him and shake his hand. w

Usually, after people have experienced some kind of success, they find it hard to get out of the way. Even though we know in our heads that we need to innovate boldly to do better, and that it is important to move forward in a different way, this is not always the case, i.e., it is not always easy to get out of the way.You'll be denying yourself everything you've ever done.So, it is not so easy to do so.

Of course, there is no guarantee that the new approach will be successful.

I am an ordinary person, so there is no particularly big risk if I try a new approach and fail, but Porsche is a company that has been around for decades, with a proven track record and results, and if I fail, I will lose many fans, brand power, and trust.They are willing to take that risk, challenge themselves to a completely new way of doing things, and then reliably produce results and exceed their clients' expectations.

How amazing...

I like this top-oriented spirit of Porsche, which has remained unchanged since its foundation, very much. I believe that people who like Porsche like not only the cars but also the "Porsche-ism" of Porsche. And I would like to become such a person.

Mina.

Mother of three children, and the owner of the Porsche blog "A Porsche Came to Our House". Until a few years ago, I was not interested in cars at all, but when my husband bought a Porsche, I became...

Profile

Follow me if you like this blog!

Close Comment
  • Comment ( 0 )

  • Trackbacks are closed.

  1. No comments yet.