At the time of purchase of VW Golf

We love Porsches, but we have one for my husband's commute to work and one for when the family of four plus someone else has to go out.VW Golf 7 ALL StarThere is a

When I was beginning to consider buying a golf before. Not that I was going to buy it right away.I'd like to hear about it and take a test drive first."So I went to a Volkswagen store with my family. A sales representative came and showed us to our seats.

What kind of car are you looking for today? Are you looking for a car that your wife will also be the main driver?

He asked me a lot of questions and when I told him that I was considering a Golf, he let me sit in the seat of the car on display and explained it to me. So far, so normal....

."So, would you like to go for a test drive?The sales representative started the car and suddenly switched to a one-sided sales mode.

Salesman: "What was the deciding factor in buying the car?"
Husband: "It's hard to say...it's performance, comfort, whether it's in the right price range, and whether it's a big hit or not..."
Sales: "......."

Sales: "Golf doesn't have that much power, but you don't feel it, do you?"
Husband: "Yes, it does. I can climb even a gentle slope with plenty of time to spare."
Sales: "......."

Sales: "It's easier because you can keep your foot off the brake because it goes HOLD at stoplights."
Husband: "Sure, this is easy. It might be convenient for city driving. But if I use it for commuting, I'll be using the highway, so I might want to see what it's like to ride at high speeds."
Sales: "......."

Throughout the entire session, he asked the questions he wanted to ask, and when the customer responded, he was so busy trying to think of the next question that it seemed like he was unable to have a conversation.

A disappointing ending...

When we returned to the dealership after a quick test drive, the sales representative cut me off with this

We're having a closing sale this month, so if you decide this month, we can give you a discount!"

...What! Closing already (((HUGS)))!

It is indeed too soon. My husband said, "There are other things, like ●● and ●●.(Other manufacturer)When I replied, "I'm also considering the possibility of a new house," the sales representative was clearly disheartened, saying, "I see...".

And so, without the slightest hint of conversation, I asked, "How much would you consider?" I said, "I'd be happy to consider... if it's ¥●10,000..." He replied, "That's too much..." I went back and got a thick golf catalog. I said, "I'm not sure I can go that low," to which he replied, "I'm not sure I can go that far," so I just got a thick golf catalog and went home.

When I got home, I immediately opened the Golf catalog and read it... I was extremely impressed by what I read. It contained detailed information on how the Golf was born, how it has been improved over the years, how it was developed, its safety performance, and ride comfort.

The more I read about it, the more I realized what a great car it was, and I even thought it was too cheap to get this for that price. Then I got angrier and angrier and w

That sales person doesn't have enough love for golf!!!!!!!!!!!!!!!!!!!!!!!!!!!

I was so angry with my husband."Well, well, well. Just because you're a dealer salesman doesn't mean everyone likes cars."I was placated.

After that, I received e-mails around 10 p.m., sudden visits around 9 p.m., and so on... After visiting the dealership several times, the Golf arrived at my house. However, after the purchase, the sales representative stopped contacting me, even though he had been in touch with me frequently before the purchase.

Then, just the other day, I received a call from Volkswagen after a long time.

I'm calling to say that my predecessor, ●●, has resigned and that I will be in charge of your company from now on.

Oh, that guy quit. ！！！！

At the very least, if you're quitting, contact customers who have purchased within the past year, or email them and say, "I'm sorry, I'm sorry.I'm resigning and the next person in charge will contact you.I wish he would have at least said "I'm sorry..." It was kind of a very disappointing result.

Maybe I wasn't suited for sales. Maybe the job was too hard. Not all sales representatives at dealerships are like this, but I wish they would take more pride in their sales activities because cars are the fruit of the blood and sweat of the developers, designers, and everyone else.